CANNIFER LTD

CANNA ORDERING

If we are out of stock of any item, then we show this in the on-line catalogue as soon as possible.

The price you see is the price you pay. We do not add VAT to orders from retail customers. We are registered for VAT under the Agricultural Flat Rate Scheme, under which we only charge VAT to trade customers.

Delivery is charged extra. Our delivery charge is £6.00 per order within the UK. For sales to the countries of the EU we apply a delivery surcharge of £10.00).

We normally despatch within a few days of receiving the order. We send most orders via the Post Office. If orders are not received within 2 weeks of the date of the order we ask that customers contact us. In some cases the parcel may be held at the local Post Office. We don't routinely send out date of despatch notification.

Enter the number of items you require in the box by each product. When you have entered all the items you require, then follow the instructions to take you to "Checkout".

You are then taken to the secure site where you will be offered the option of paying by Credit Card or from a Paypal account. The Paypal account method is for those customers who already have a Paypal Account.

Simply follow the instructions. If at any time you wish to cancel what you have done, or want more time to reconsider, then just exit the procedure at any point.

If you confirm the order then you will get an e-mail receipt directly from the Shopping Cart software, and also a receipt from Paypal, and both your order and payment will be forwarded to us.

Please contact us (e-mail or phone) if you experience difficulty with this method or ordering. email: us@hartcanna.com ; phone 01252-514421.

CALLERS

However, to be sure that we are open you need to phone first. 0776 295 0000, 0771 867 9245, or 01252 514421.

Our address is : Lincluden Nursery, Shaftsbury Road, Bisley, Surrey, GU24 9EN. This is in the centre of Bisley, very near the "Hen and Chickens pub". Incidentally the "Chicks" is a good place for a snack or meal. By the pub, turn into Shaftsbury Road. Almost immediately turn right into a track (our blue sign can be seen from the road). We are 200 yards down the track. We can not send cannas to any coulntry outsine the UK because of expourt restrictions

We normally despatch immediately, or at least within a couple of days. We don't routinely send out date of sedpatch information. If orders are not received within 2 weeks we ask customers to contact us in case the delivery has gone astray.

We normally use the Post Office or Parcel Force for delivery.

Our standard delivery charge for canna plants and rhizomes is £6.00 per order within the UK

We take great care to minimise the possibility of goods going astray during transit. For this reason, we very much appreciate any supplimentary information that can enable out-of-the way addresses to be located, and also any information on where the items can be left if there is no reply when the van calls. It is better if this is somewhere at the premises (eg in the porch, round the back), rather than at another address eg a neighbour.

We operate according to the Distance Selling regulations.